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Aspiration is a performance-orientated consultancy. Set out below
are our normal Terms of Business, which are designed to safeguard
the interest of our clients and to provide a basis for mutual
co-operation and trust.
FEES
Any fees quoted are for the completion of the project, inclusive
of all supervision and general support costs, other than for
exceptional items agreed in advance of the commencement of the
project. Unless agreed otherwise at the outset of a project,
expenses are rechargeable at cost. An estimate of these costs
for a project will be provided on request.
TERMS OF REFERENCE
The fees, results and benefits quoted relate to the total programme
of work activities proposed. We recognise that circumstances
can arise during the course of a project, whereby a client will
wish to vary these Terms of Reference. We will always accommodate
any such change and, only if the Terms of Reference are significantly
affected, may it be necessary to review our proposal. In that
event, any additional costs involved will be clearly specified
to the client.
GUARANTEE OF PERFORMANCE
We undertake to complete the programme of work defined within
the costs and timescales proposed. Should exceptional circumstances
mean that additional time and effort are required to do this,
other than for reasons totally outside our control, then any
such additional time would be at our expense and would involve
no additional charge to our client. We undertake to continue
to work on this basis until such time as the objectives have
been, or clearly will be, satisfied.
MATERIALS
Aspiration retain copyright on all materials whether documentary,
photographic or electronic, licensing the client to use these
materials within the organisation.
CONFIDENTIALITY
Aspiration undertake to protect by all means within their power
the confidentiality and security of all data acquired during
the assignment relating to our client's business.
TERMS OF PAYMENT
Our total fees or agreed stage payments and expenses will normally
be invoiced monthly in arrears and are payable strictly net
30 days from date of invoice, unless an alternative arrangement
has been agreed in advance. Any query must be notified in writing
within 14 days of the relevant invoice date. All charges are
subject to VAT at the prevailing rate.
These Terms of Business reflect the commitment we bring to our
work, without imposing undue contractual constraints on our
clients.
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